Terms and Conditions

Product Availability

This catalog identifies those products which are most often required by our customers. EBN stocks most of the items listed in this catalog, however, some non-stock items are listed to represent the full line of manufacturer’s products. All stock items will be shipped no later than next day if requested, while non-stock or special items will depend on availability. Please ask EBN about all of your fastener and industrial needs, even if they aren’t listed in the catalog.

Charge Cards

EBN accepts MasterCard, Visa and American Express charge cards on telephone and will-call counter orders.

Prices and Quotations

This catalog does not contain prices due to the constant fluctuation in the economy. We can submit current price quotations to you over the telephone or in the form of a hard copy. Written quotations are valid until the expiration date indicated, while telephone quotations are offered for immediate acceptance. Clerical or other accidental errors are subject to correction.

Taxes

Local, County and State taxes will be imposed on all items unless a tax exemption certificate is filed with EBN.

DELIVERY TERMS

The terms for most items are F.O.B. Shipping Point. Delivery service provided by EBN is available within our delivery area. If a common carrier is to be used for delivery, the freight charge is generally prepaid and added. If you require special shipping methods, please advise us at the time of the order, otherwise we will use our best judgement in routing.

WILL-CALL ORDERS

Our will-call counters are available both for orders placed at the counter, and for orders placed over the telephone. Orders can be picked up at any of our will-call counters. We make every effort to ensure that your order is ready when you come to pick it up. We encourage you to place your orders in advance whenever possible.

FAX SERVICE

You can send us hard copies of your Purchase Orders or Request for Quotations (RFQ) via Fax, 24 hours a day, 7 days a week. We also encourage customers to send specifications of fasteners to us via fax for non-standard items. Also, to help control cost to our customers, EBN will send all invoices via fax. Please contact an EBN representative if this is a problem.

CLAIMS

Check merchandise immediately upon receipt and report any errors within three (3) working days. Claims for shortages or damaged material caused by common carrier should be noted at once and a claim made directly to the carrier. We will assist in any way possible.

CATALOG SPECIFICATION AND DATA

The specifications and data in this catalog are provided by the manufacturer and are printed for your convenience. We assume that this data is accurate but we make no guarantees on the information and make no implied or expressed warranties on such information.

PAYMENT TERMS

Payment terms on all invoices are Net 30.

RETURNS

Items can be returned only with the prior approval of EBN and may be subject to a Restocking Charge. Specials may not be returned.

OPENING AN ACCOUNT WITH US

We accept all applications for account via Fax or in person. Once we receive the application, we will begin processing it immediately and will advise you regarding the status of the applications or any questions.

RESPONSIBILITY FOR MERCHANDISE AND WARRANTIES

It is the policy of EBN to offer only the highest quality products supplied by established and approved vendors. We assume no liability beyond replacing defective merchandise and refunding the purchase price, providing a claim is processed within a reasonable amount of time. We will not allow claims for consequential damage, transportation charges or for labor or other expenses incurred in removing defective products or installing replacement material.

WE HEREBY DISCLAIM ALLWARRANTIES OF FITNESS, FITNESS FOR PURPOSE, AND/OR MERCHANTABILITY, EXPRESSED OR IMPLIED, OTHER THAN THE LIMITED RETURN AND REPLACEMENT RIGHT SET FORTH ABOVE AND ANYWARRANTIES WHICH THE MANUFACTURER MAY SUPPLY.

COPYRIGHT PROTECTION

No reproduction either in whole or in part may be made from this catalog without the written permission from us. Any reproduction of this catalog constitutes a violation of the copyright laws of the United States of America.

EBN Inc. © 2008-2010